Privacy
What EdenLens keeps, and for how long.
This page covers edenlens.com and the services sold on it. Last revised 11 October 2026.
The free check.
When you run the free check, the website address you enter is sent to EdenLens's server on Cloudflare, which fetches that site's homepage, robots.txt, sitemap and the picture the homepage names for sharing, and computes the result. To show that picture in your result, the server passes it straight through from the site as your browser asks for it; it is not kept. The result for that address is kept for fifteen minutes so a repeat check does not fetch the site again, then it expires. The address is not linked to you, and nothing about you is stored with it.
| What | Why | How long |
|---|---|---|
| The website address you check | To fetch and check that site | Fifteen minutes, as part of the cached result |
| A count of checks from your connection | To stop the free check being used for bulk crawling | Up to one hour, as a count against a network address, never joined to a website address or an email |
| A verification token, where the challenge is shown | To confirm a person, not a script, pressed the button | Used once for that request and discarded |
The site keeps counts of a few events: a check started, a check completed, a repair page opened from a result, a PDF downloaded, an order page viewed and its two buttons pressed, and an arrival from a link we published elsewhere (the address carries from= and the channel's short name, which the page counts once and then removes). Each count is a number for the day and the event, held in Cloudflare’s key-value storage. Nothing about you is stored with it: not your network address, not the website you checked, not a cookie or identifier. The counts exist to answer questions such as how many checks are started and how many finish.
Three optional helpers sit under the address box, and none of them keeps anything. If you arrived by a link from another website, your browser tells the page which site that was, and EdenLens offers it as a suggestion on your screen; it is not recorded. Paste a copied address reads your clipboard once, only when you press it, to find a web address. Say the address uses your browser’s speech recognition: on your own device where the browser can do that, otherwise through the browser’s own speech service (Google’s for Chrome, Apple’s for Safari), under that company’s terms. EdenLens receives only the address that ends up in the box, and only if you run the check.
Where the homepage links to its own Google Maps listing, the check may ask Google’s Places API for that listing’s rating and review count. It sends Google the listing’s name and map position, nothing about you. The answer is shown with the result and is not kept, including in the fifteen-minute result cache.
If you download the result as a PDF, the document is drawn by the server at that moment from the result already on your screen and sent straight back to your browser. EdenLens does not keep the PDF, does not record that one was made, and asks for no email address to make it.
The browser extension.
EdenLens offers an extension for Safari and for Chrome. It adds one button. When you click that button, the extension reads the web address of the tab you are looking at, and only at that moment. It then opens edenlens.com with that address already filled in, so you do not have to type it.
The extension stores nothing, runs nothing in the background and reads nothing on the page. It asks for one permission, the browser’s active tab permission, which a browser grants only for the tab you are on and only when you click it. The extension never sends anything to EdenLens by itself. The check runs only when you choose to start it on this website, and is then covered by the free check section above.
On Safari the extension arrives inside a small app, because Safari installs extensions only that way. That app has one screen, which explains how to switch the extension on. It collects nothing.
The notification list.
If you ask to be told when Steward, the quarterly re-check, opens more widely, EdenLens keeps your email address, the date you asked and which page you asked from. It is used for one purpose: one email when the service opens. It is not shared, sold or used for anything else, and no message goes out before then. To be removed, email the address below and it will be deleted within seven days.
Identifying a business.
The EdenLens apps build their reports on your own machine. One step is the exception, and it is worth being exact about. When you identify a business by name, that name is sent to edenlens.com, which asks the Companies House public register and the map services on the app's behalf and passes the candidates back. The register issues one key per application and rate limits it, and a key shipped inside an app that anyone can download can be lifted out of it, so the key stays on the server and the request goes through us.
Nothing about that request is logged: not the name, not who asked, not when. The register's answer is kept for one day so that repeating a search does not spend the shared rate limit twice, and it is stored under a one-way hash of the name, so what sits in storage is public register information rather than a readable list of who searched for what. Companies House receives the search term, as it would if you typed it into their own website, and their handling of it is theirs.
If you buy a service.
When you buy a Pro Review or EdenLens Launch, Integrated Synergy Consulting Ltd, which trades as EdenLens, keeps the records needed to do the work and to account for the sale. The company is the controller of that information.
| What | Why | How long |
|---|---|---|
| Your name, email address, business name, the website to be reviewed, when you asked work to start, the name on the account you will pay from, and the order reference, as you enter them on the order page | To hold the order until your payment arrives, match the payment to it, do the work you paid for and contact you about it | Held in Cloudflare’s key-value storage from the moment you send the order; an order that is never paid lapses after 90 days; a paid order is kept with the sale records below |
| The payment record and invoice | Company accounts and tax law require them | Six years after the end of the company’s financial year in which the sale falls |
| Emails, intake answers, the evidence captured (including the baseline taken when a Pro Review starts, and any re-check made on a refund claim) and the reports | To do the work, answer questions and correct errors | Two years after the last report is delivered, then deleted |
| Any Search Console or Webmaster Tools access you grant | To answer the criteria that depend on it | Until the work ends, when we stop using it and ask you to withdraw it |
The lawful basis is the contract with you, and for the accounting records, a legal obligation. Payments are handled by Wise, which processes them under its own terms and privacy notice; EdenLens sees what any bank transfer shows the payee, such as the payer’s name, the amount and the reference. When you send an order, two emails go out through Resend (Resend, Inc.), which processes them under its own terms: a notice to us and an acknowledgement to you with the reference and the payment step. Email to and from edenlens.com runs on Apple’s iCloud Mail, so order emails and the reports sent to you pass through it. Nothing from an order is shared with anyone else or used for marketing.
What EdenLens does not do.
- No cookies are set by edenlens.com, and no advertising scripts load. Page visits are counted with Cloudflare Web Analytics, which runs as part of the hosting, sets no cookies and does not identify or follow individual visitors.
- No account is needed for the free check, and none is created.
- Nothing you type into the free check goes to any third party except Cloudflare, which hosts the site and runs the verification challenge as a processor. The one exception is your own choice to say the address aloud, where your browser may use its speech service as described above. A business name typed into the apps to identify a company reaches the public register, as described above, and nowhere else.
Hosting and processing.
The website and its small services run on Cloudflare's network. Cloudflare processes requests on EdenLens's behalf and keeps the operational logs a hosting provider needs, under its own terms. The waitlist is stored in Cloudflare's key-value storage; the cached check results expire on their own.
Your rights.
You can ask what EdenLens holds about you, ask for it to be corrected or deleted, or object to its use. Write to info@edenlens.com. If you are not satisfied with the answer you can complain to the Information Commissioner's Office at ico.org.uk.
Changes.
When this page changes, the revision date at the top changes with it. Material changes are noted on the homepage for thirty days.